Privacy Policy 

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you contact us through our website, telephone or email, as part of the process, we collect personal information you give us such as your name, address, telephone and  email address. Your personal information will be used for the specific reasons in relation to our services stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Cranberryhome  is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Due to the nature of our business, sometimes we need to share some of your personal information with third parties otherwise know as our trade team, your information will only be shared with them if we agree to set up a direct contractural agreement with them and you in order to service your fit out. In any case your permission will be asked for before any introduction by us.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Our site uses cookies to aid you in navigating our site, these are in line with applicable law and are listed here for your reference.

How can I withdraw my consent?

If you don’t want us to process your data anymore, please contact us at hello@cranberryhome.co.uk or send us mail to: 14 Martinique Meadows, Newton Leys, Milton Keynes, MK3 5FN 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 Cranberryhome Ltd offer a personalised bespoke service to property owners in the

Buckinghamshire, Bedfordshire, Oxfordshire, Northamptonshire and Hertfordshire areas.

Cranberryhome is a Fine & Country Interior Design Licence holder for the midlands and south east region.

© 2013 - 2019  by Cranberryhome Ltd. All rights reserved